Installing AI Communicator on Your Website

AI Communicator is a powerful tool designed to transform your website’s customer interaction capabilities. The installation process is straightforward, requiring only a few steps to integrate it into your site seamlessly. Follow this detailed guide to install AI Communicator on your website and start optimizing your business communication.

Step 1: Accessing Webchat Configuration

To begin the installation process, you need to access the web chat configuration settings within AI Communicator. Here's how to do it:

1. Log in to AI Communicator
   Sign in to your AI Communicator dashboard using your credentials. If you don’t have an account yet, set one up to access the Business App features.
2. Navigate to Inbox Settings
   From the dashboard, go to inbox > more> Inbox Settings. This section allows you to manage and configure web chat functionalities.
3. Select “Configure Webchat”
   Under Inbox Settings, locate and click on the Configure Webchat option. This is where you’ll find all the tools and settings needed to set up the web chat widget for your website.
4. Scroll to the Installation Card
   Once inside the Configure Webchat section, scroll down to the Installation Card. Here, you’ll find the script code necessary to embed AI Communicator on your website.

Step 2: Copying the Web Chat Script

The AI Communicator installation process is as simple as copying and pasting some code. Follow these steps to retrieve the code:

1. Locate the Installation Code
   In the Installation Card, you’ll see a snippet of JavaScript code specifically generated for your web chat widget. This code is unique to your account and ensures the AI Communicator integrates correctly with your website.
2. Copy the Code
   Click the Copy button next to the script to copy the code to your clipboard. Ensure you don’t modify the script, as it is pre-configured to work with your settings.

Step 3: Pasting the Script on Your Website

Once you’ve copied the installation script, you need to paste it into your website’s HTML. The placement of the script depends on how your website is set up:

1. Access Your Website’s HTML
   Log in to your website editor or Content Management System (CMS) where you can access and edit your website’s HTML code.
2. Paste the Script Before the Closing </body> Tag
   Locate the closing </body> tag in your website’s HTML and paste the script right before it. This placement ensures that the web chat widget loads correctly without interfering with other elements on your site.
3. Save Your Changes
   After pasting the script, save the changes to your website’s HTML. The AI Communicator widget will now be active and ready to use on your site.

Step 4: Testing the Installation

Once you’ve installed the script, it’s important to test the web chat widget to ensure it’s functioning correctly:

1. Visit Your Website
   Open your website in a browser and check for the AI Communicator web chat widget. It should appear as a chat icon or window, depending on your configuration.
2. Interact with the Widget
   Test the widget by sending a message or asking a question. Ensure that the responses align with the configurations and knowledge base you’ve set up.
3. Resolve Issues
   If the widget doesn’t appear or isn’t functioning as expected, revisit the installation steps or contact our support team for assistance.

Optional: Professional Installation Service

If you’re unsure about the installation process or prefer professional assistance, AI Communicator offers an optional service to handle the setup for you. This is particularly helpful if your website has a complex structure or you lack experience editing HTML. Simply reach out, and the installation can be completed for free.

Benefits of AI Communicator Installation

By integrating AI Communicator into your website, you’ll gain access to a host of benefits, including:

• Improved Customer Engagement: Provide instant responses to customer queries.
• Streamlined Communication: Manage interactions efficiently through a unified inbox.
• Customization Options: Tailor the widget to align with your brand and business needs.

Installing AI Communicator is quick and easy, but its impact on your business communication is immense. Follow these steps, or let us handle the setup for you, and start experiencing the power of AI-driven customer engagement today!